FAQ | Farmhouse Decor, Personalized Gifts & SVG for Cricut

How are your products made?

Art prints, photography wreaths and SVGs are all handmade, original or designed digitally. We now work with a reliable, high-quality print-on-demand drop shipper for items like t-shirts, notebooks, wine tumblers and tote bags. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!

Do you hand letter everything yourself? Is the photography original?

Kate hand letters every product herself. The photography prints and backgrounds are her original images as well. This business was created out of her passion of doing both. To learn more about Kate & Brandon check out the About page.

Where are you located?

Syracuse, New York. 

What payment types do you accept?

Kmoe Design Co. accepts all major credit cards. If using a credit card, please ensure all the information from the card is correct before hitting the submit button.

What print company do you use?

We print all of our products in house using high quality photo paper or card stock. We now use a drop shipping company for all of our clothing, notebooks, drinkware etc.

What is your shipping policy?

Check out our Shipping Policy section here.

Do you ship internationally?

We are currently shipping to Canada. We are looking to ship to more countries in the future.

Do you accept returns & exchanges? 

Check out our Returns & Exchanges section here.

Do you take customizations?

Yes. Check out our Personalized Collection. If you are looking for something different, please contact usWe allow 3 business days to design any customized products before shipping them. 

Are frames included with my purchase?

Frames are pictured for stylization purposes only and are not included in the purchase of your print. 

For any other questions, please feel free to contact us

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